CAPS - Comprehensive and Proactive Services
Let WTA proactively monitor your devices to put a CAP on a problem before you even notice it.

Be proactive about protecting the most critical aspect of your business: your network and network applications. Instead of trying to fix a problem after it occurs, wouldn’t it be great if someone was notified about the problem before it happens and fixed it remotely or showed up without having to be called? Think of how this could impact your business. Here are just some of the benefits you can receive with WTA’s CAPS program:

• Lower IT Costs
• Reduce costly downtime
• 24x7x365 Monitoring
• Pinpoint and predict problems before they impact the network
• Priority response over non-contractual customers
• Lower hourly rate for on-site work
• Improved network stability
• Quarterly network stability
• Faster diagnosis of issues
• Reduced time to resolution
• Peace of mind

WTA would like to provide you with a monitoring service that has a guaranteed response rate. We will not only ensure that your resources are operating at efficient levels, but also that you are protected against any security threats to your most important and virtually irreplaceable data.

We offer two levels of service:

“Essential” Program » Basic Proactive Program; Network & Server focus only with basic network security services

“Corporate” Program » Network & Desktop focus; increased security and desktop focus; more comprehensive program for more complete system coverage

WTA has a staff of highly trained and certified technicians who will be on duty 24/7 monitoring your devices.

WTA will call YOU when a problem arises, because we will already be working on fixing it before you even know it exists.